Jetty Wave's Bookkeeping Privacy Policy
1. Introduction:
This Privacy Policy describes how Jetty Wave's Bookkeeping ("we," "us," or "our") collects, uses, and safeguards the personal information of our clients and website visitors. This policy applies to our website, www.jettywaves.net, and the bookkeeping services we provide.
Contact Information:
Jetty Wave's Bookkeeping
P.O. Box 61, Port Aransas, TX, 78373
(361) 230-8019
This Privacy Policy is effective as of June, 01, 2025. We may update this policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
2. Information You Provide Directly:
When you contact us or schedule an appointment through our website, we collect your name, email address, phone number, and any other information you provide in your inquiry or scheduling request.
In the course of providing bookkeeping services, we collect your business name, industry, and various financial documents and information necessary for the services. This may include income statements, balance sheets, bank statements, tax returns, and other related financial data.
If you communicate with us via email or other means, we may retain those communications.
Information Collected Automatically:
When you visit our website, our servers automatically record certain information, including your IP address, browser type, operating system, referring website addresses, pages you view, and the dates and times of your visits.
We may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These technologies may collect information such as your browsing activities on our website.
Information We Obtain from Other Sources:
We may receive information about you if another client refers your business to us.
3. How We Use Your Information:
We use your information for the following purposes:
To provide you with the bookkeeping services you have requested, including managing your financial records, preparing reports, and assisting with tax preparation (if applicable).
To schedule and confirm your appointments and send you reminders.
To communicate with you regarding your services, respond to your inquiries, and provide customer support.
To operate, maintain, and improve our website and user experience.
To comply with applicable laws, regulations, and legal processes.
To protect against fraud, unauthorized transactions, claims, and other liabilities.
For internal business purposes, such as data analysis, audits, and improving our services.
4. How We Share Your Information:
We may share your personal information with the following categories of recipients:
Service Providers: We utilize third-party service providers to assist us in operating our business and providing our services. This includes Google Workspace for document storage and management, our website hosting provider, and our scheduling software provider. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. For example, financial documents will be stored and managed within our secure Google Workspace environment.
Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal process, such as a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you if such a transfer occurs and your information becomes subject to a different privacy policy.
With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
5. Data Security:
We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
The use of encryption for sensitive financial information during transmission and storage.
Implementing access controls to ensure that only authorized personnel have access to your personal information.
Regularly assessing our security practices to identify and address potential vulnerabilities.
Providing training to our employees on data privacy and security best practices.
We utilize Google Workspace, which employs robust security measures to protect the data stored within their platform. You can find more information about Google Workspace's security practices in their security documentation. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Only Jetty Wave's and you will have direct access to your personal information stored on Google Workspace. You have the right to add, modify or remove any documents stored in your file.
For an added layer of security for sensitive final financial documents, we may transfer them to an encrypted physical hard drive. This hard drive is stored in a locked, fire-resistant safe at our physical business location.
Regularly assessing our security practices to identify and address potential vulnerabilities.
Providing training to our employees on data privacy and security best practices.
While we strive to protect your information, no method of transmission over the internet or method of electronic or physical storage is completely secure.
We utilize Acuity Scheduling, a service provided by Squarespace (https://www.squarespace.com/privacy), to manage and facilitate online appointment scheduling. When you schedule an appointment through our website, the personal information you provide (such as your name, email address, phone number, and appointment details) is collected by Acuity Scheduling on our behalf.
Acuity Scheduling uses this information to enable the booking and management of your appointments, including sending confirmations and reminders. The information you provide is stored on Squarespace's secure servers in accordance with their Privacy Policy.
Please note that while Acuity Scheduling handles the scheduling process, your interaction and the personal information you provide are also subject to this Privacy Policy in terms of how we access, manage, and utilize that data in the context of providing our bookkeeping services. We encourage you to review the Squarespace Privacy Policy for more details on their data handling practices.
6. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine our retention periods include:
The duration of our business relationship with you.
Legal and regulatory obligations, such as tax record retention requirements.
Our legitimate business needs, such as maintaining records for ongoing services, resolving disputes, and enforcing our agreements.
Your requests for deletion of your information, where applicable and in accordance with applicable law.
7. Your Rights:
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:
Access: The right to request access to the personal information we hold about you.
Rectification: The right to request that we correct any inaccurate or incomplete personal information we have about you.
Erasure: The right to request that we delete your personal information under certain circumstances.
Restriction of Processing: The right to request that we restrict the processing of your personal information under certain circumstances.
Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Objection: The right to object to the processing of your personal information under certain circumstances.
Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided in the "Introduction" section of this Privacy Policy. We may require you to verify your identity before responding to your request.
8. Children's Privacy:
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
9. Links to Other Websites:
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every website you visit.
10. Updates to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any updates.